At Zenunity LLC ("Zenunity," "we," "us," or "our"), we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you use our custom software development services.
Information We Collect
Contact and Business Information
When you contact us for software development services, we collect:
- Contact Details: Name, email address, phone number, company name
- Project Information: Project type, budget range, timeline, project description
- Communication Records: Messages, emails, meeting notes, and consultation discussions
- Business Requirements: Technical specifications, feature requirements, and project scope
Website Usage Information
- Technical Data: IP address, browser type, device information, and website usage patterns
- Cookies and Analytics: We use cookies to improve website functionality and user experience
- Form Submissions: Information submitted through our contact forms and consultation requests
Project Development Data
During software development projects, we may collect:
- Project Assets: Design files, content, images, and other materials you provide
- System Requirements: Technical specifications and integration requirements
- Feedback and Revisions: Comments, change requests, and approval communications
How We Use Your Information
Software Development Services
- Project Delivery: To develop, test, and deploy your custom software solutions
- Communication: To discuss project requirements, provide updates, and coordinate development
- Support Services: To provide technical support and maintenance for your software
- Quality Assurance: To test and ensure the functionality of your custom applications
Business Operations
- Service Improvement: To enhance our development processes and service quality
- Legal Compliance: To meet legal obligations and protect our business interests
- Client Relations: To maintain professional relationships and provide ongoing support
Marketing and Communication
- Project Updates: To send development progress updates and milestone notifications
- Service Information: To inform you about relevant services and technical updates
- Industry Insights: To share software development best practices and industry trends
Data Security and Protection
Technical Safeguards
- Encryption: We use industry-standard encryption for data transmission and storage
- Secure Infrastructure: Our systems are hosted on secure cloud platforms with robust security measures
- Access Controls: Limited access to your information based on business necessity and role-based permissions
- Regular Backups: Secure backup procedures to prevent data loss
Development Security
- Code Security: We follow secure coding practices and conduct security reviews
- Environment Protection: Development and testing environments are isolated and secure
- Version Control: Secure code repositories with access logging and audit trails
- Third-Party Security: We vet and monitor third-party services for security compliance
Client Confidentiality
- Non-Disclosure: We treat all project information as confidential and proprietary
- Project Isolation: Each client's project data is kept separate and secure
- Team Access: Only authorized team members have access to your project information
- Post-Project Security: Secure handling of project data after completion
Third-Party Services
We use trusted third-party services to deliver our software development services:
Email and Communication
- AWS SES: For secure email communications and notifications
- Project Management Tools: For tracking development progress and team collaboration
Development and Hosting
- Cloud Platforms: AWS, Google Cloud, or Microsoft Azure for hosting and development
- Development Tools: GitHub, GitLab, or similar platforms for secure code management
- Testing Services: Third-party testing and quality assurance tools
Analytics and Monitoring
- Website Analytics: To understand website usage and improve user experience
- Performance Monitoring: To ensure optimal performance of developed applications
Your Rights and Choices
Access and Control
- Data Access: You can request access to the personal information we have about you
- Data Correction: You can request corrections to inaccurate or incomplete information
- Data Deletion: You can request deletion of your personal information, subject to legal requirements
- Data Portability: You can request a copy of your data in a structured, machine-readable format
Communication Preferences
- Opt-Out: You can unsubscribe from marketing communications at any time
- Communication Channels: You can specify preferred methods of communication
- Frequency Control: You can adjust the frequency of project updates and notifications
Project Data Rights
- Source Code Ownership: You retain ownership of custom code developed for your projects
- Data Retention: We retain project data only as long as necessary for service delivery and legal compliance
- Data Return: Upon project completion, we can provide you with all project-related data
International Data Transfers
Zenunity is based in the United States. If you are located outside the US, please note that we may transfer your information to the US for processing and storage. We ensure appropriate safeguards are in place for international data transfers.
Data Retention
We retain your information for the following periods:
- Contact Information: Until you request deletion or unsubscribe
- Project Data: For the duration of the project plus 2 years for support purposes
- Communication Records: For 3 years after project completion
- Legal Documentation: As required by applicable laws and regulations
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to active clients
- Updating the "Last Updated" date at the top of this policy
Contact Information
For questions about this Privacy Policy or our data practices, please contact us:
Zenunity LLC
- Email: privacy@zenunity.org
- Website: https://zenunity.org/contact
- Business Address: [Your business address]
Data Protection Officer
For specific privacy concerns or data protection inquiries:
- Email: privacy@zenunity.org
- Response Time: We aim to respond to all privacy inquiries within 48 hours
Compliance and Certifications
Zenunity is committed to compliance with applicable privacy laws and regulations, including:
- GDPR: General Data Protection Regulation (EU)
- CCPA: California Consumer Privacy Act (US)
- PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
- Industry Standards: We follow software development industry best practices for data protection
This Privacy Policy is part of our commitment to transparency and data protection. For additional information about our software development services, please visit our Services Page or Contact Us.